Certified Scrum Master Training (CSM®)

  • Understanding of Scrum framework, including team roles, activities and artifacts to get a project off on the right foot.
  • Practical, project-proven practices.
  • Understanding of how to scale Scrum from small-sized to large, multi-continent projects.
  • Tips and tricks from our experienced CST's years of using Scrum in a wide variety of environments.


Scrum is an iterative and incremental agile software development framework for managing product development. It defines “a flexible, holistic product development strategy where a development team works as a unit to reach a common goal”, challenges assumptions of the “traditional, sequential approach” to product development, and enables teams to self-organize by encouraging physical co-location or close online collaboration of all team members, as well as daily face-to-face communication among all team members and disciplines involved.

Definition of “Scrum Master” :

Scrum is facilitated by a Scrum Master, who is accountable for removing impediments to the ability of the team to deliver the product goals and deliverables.
The Scrum Master is not a traditional team lead or project manager, but acts as a buffer between the team and any distracting influences.
The Scrum Master ensures that the Scrum framework is followed.
The Scrum Master helps to ensure the team follows the agreed processes in the Scrum framework, often facilitates key sessions, and encourages the team to improve. The role has also been referred to as a team facilitator or servant-leader to reinforce these dual perspectives.

The core responsibilities of a Scrum Master include (but are not limited to):

  • Helping the Product Owner maintain the Product Backlog in a way that ensures the needed work is well understood so the team can continually make forward progress
  • Helping the team to determine the definition of done for the product, with input from key stakeholders
  • Coaching the team, within the Scrum principles, in order to deliver high-quality features for its product
  • Promoting self-organization within the team
  • Helping the Scrum Team to avoid or remove impediments to its progress, whether internal or external to the team
  • Facilitating team events to ensure regular progress
  • Educating key stakeholders in the product on Scrum principles
  • Coaching the Development Team in self-organization and cross-functionality


The course covers the following topics:


  • Agile Manifesto
  • Scrum Foundations

Scrum Roles

  • Overview
  • ScrumMaster
  • Product Owner
  • The Team
  • Impact on Traditional Roles

Scrum Meetings

  • Sprint Planning Meeting
  • Daily Scrum Meeting
  • Sprint Review Meeting
  • Sprint Retrospective Meeting
  • Release Planning Meeting

Scrum Artifacts

  • Product Backlog
  • Product Increment and the Definition of Done
  • Sprint Backlog
  • Burndown Charts

Scaling Scrum

  • Working with Multiple Scrum Teams
  • Working with Distributed Scrum Teams


From the course:

  • Understanding of Scrum framework, including team roles, activities, and artifacts to get a project off on the right foot
  • Practical, project-proven practices
  • Understanding of how to scale Scrum from small-sized to large, multi-continent projects
  • Tips and tricks from our experienced CSTs’ years of using Scrum in a wide variety of environments
  • Access to local user groups, online social networks, and additional resources that are only available to Scrum Alliance members
  • Profile page on the Scrum Alliance website and access to a specially designed logo to highlight your credentials

From the workshop:

  • 14 PDUs – 16 PDUs , and correspondingly 14 SEUs – 16 SEUs (Varies according to the CST)
  • Course Fee includes Scrum Alliance Certification Examination Fee
  • Scrum Alliance approved course material
  • Course delivered by experienced Certified Scrum Trainers CSTs
  • Practical experience working with Scrum tools and activities
  • 2-year membership with Scrum Alliance

Who can attend?

Our CSM Training and Certification is ideal for

  • Project Managers
  • Developers
  • Product Owners
  • Managers-Software development
  • Architects-Software development
  • Product Managers
  • Software Developers
  • Software Coders
  • Software Testers
  • Team Leads or Team Members who are interested in learning more about Scrum and leading Agile projects


Certified Scrum Master® adheres to content outline and learning objectives from the Scrum Alliance for the certification. The instructor has also included helpful information that supports, compliments, and augments the Content Outline and Learning Objective. All material covered is included at the instructor’s discretion.

Yes. The Project Management Institute (PMI) has determined that the CSM and CSPO are worth 16 PDUs due to the fact that the Scrum Alliance has issued a position on these courses as containing “2 full days” of instruction which constitute 16 Scrum Education Units (SEU). The PMI PDUs would be listed under Category B as self-reported, continuing education courses.
Normally, 1 SEU = 1 contact hour of instruction, except that the CSM and CSPO have been specifically deemed to be 16 SEUs. Normally, 1 PDU = 1 contact hour of instruction, except in this case.

Yes. The Scrum Alliance (SA) has determined that the CSM and CSPO are each worth 16 SEUs due to the fact that course requires “2 full days” of instruction. Normally, 1 SEU = 1 contact hour of instruction. However, SA has specifically allocated 16 SEUs to these courses.